Why is my map so wide and only 1 level?
crawler
Written by Jeff
Updated over a week ago
Updated over a week ago
Can it crawl a password-protected WordPress site to generate the whole website map?
wordpress crawling
Written by Jeff
Updated over a week ago
Updated over a week ago
What is this CNAME feature?

Written by Jeff
Updated over a week ago
Updated over a week ago
Why is my URL is not Validating?
crawling errors
Written by Jeff
Updated over a week ago
Updated over a week ago
What does 302 redirect status mean?

Written by Jeff
Updated over a week ago
Updated over a week ago
Can I resume/restart a crawl that has stopped?

Written by Jeff
Updated over a week ago
Updated over a week ago
Do you offer Interlinking data for pages?

Written by Jeff
Updated over a week ago
Updated over a week ago
How do I prevent & fix duplicate pages?

Written by Jeff
Updated over a week ago
Updated over a week ago
Why is my map different from the one I made in Screaming Frog?

Written by Jeff
Updated over a week ago
Updated over a week ago
Some pages are missing...why?

Written by Jeff
Updated over a week ago
Updated over a week ago
How can I share just specific maps with a client for feedback? And ensure others are not visible.

Written by Jeff
Updated over a week ago
Updated over a week ago
Why did my crawl only result in 1 page?

Written by Jeff
Updated over a week ago
Updated over a week ago
Why can't we crawl more than 3,000 pages per sitemap?

Written by Jeff
Updated over a week ago
Updated over a week ago
Can you crawl SPAs or Web Apps?

Written by Jeff
Updated over a week ago
Updated over a week ago
Can I crawl subdomains?
How to crawl and show subdomains
Written by Jeff
Updated over a week ago
Updated over a week ago
How can I ensure that my sitemap can complete crawling all the estimated pages even after I reached my plan's limits?
Crawling Tips
Written by Jeff
Updated over a week ago
Updated over a week ago
Can I reorder/reposition the pages of the sitemap?

Written by Jeff
Updated over a week ago
Updated over a week ago
Can I crawl more pages with deeper levels ( on running sitemap) once I upgrade?

Written by Jeff
Updated over a week ago
Updated over a week ago
I'm on the Freelancer plan, which comes with 3 users, does that mean that only 3 people can comment?
Sharing is Caring.
Written by Jeff
Updated over a week ago
Updated over a week ago
Why do I see fewer pages on my map than expected?
This can happen occasionally.. here's why.
Written by Jeff
Updated over a week ago
Updated over a week ago
What do the PDF Exports look like?
All pro plans come with this feature.
Written by Jeff
Updated over a week ago
Updated over a week ago
Why was my Sitemap Paused?
Occasionally this will happen - here's why:
Written by Jeff
Updated over a week ago
Updated over a week ago
Why do Estimate Page #'s differ from Crawled Page #s?

Written by Jeff
Updated over a week ago
Updated over a week ago
Do you offer discounts to Non-Profits/NGOs?
Plans
Written by Jeff
Updated over a week ago
Updated over a week ago
Do you offer discounts to Students?
Account Management
Written by Jeff
Updated over a week ago
Updated over a week ago
How do I pause my subscription?
Account Management
Written by Jeff
Updated over a week ago
Updated over a week ago
Can I buy power-ups to crawl more pages?

Written by Jeff
Updated over a week ago
Updated over a week ago
Can I crawl site larger than 50k pages?

Written by Jeff
Updated over a week ago
Updated over a week ago
Can I filter In & Out specific directories or keywords in a URL?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I just pay for a 1-time crawl?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I crawl a site behind a login/password-protected?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I restrict the crawl to just a part of a website?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I run multiple crawls at once?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
If I run out of screenshots in my plan, can I buy a bit more?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
If I upgrade, do I get to keep my screenshot credits from before?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I cancel my account at any time?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
If I downgrade, do I get to keep my screenshot credits from before?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Will my data and crawls be saved after I Downgrade or Cancel?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I get a refund?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
If I cancel before my plan ends, do I get a partial refund?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
What happens when my running crawl exceeds my monthly plan? Does it crawl the site and not produce any screenshots or does the crawler just stop cold?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Why am I getting a "Crawl Failed - URL could not be processed" or 403/503, 5xx error?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I share my account with others on my team?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Where can I find my invoices?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I create multiple Workspaces and have different team members in each one?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Where is your GDPR page?
Privacy
Written by Artur M
Updated over a week ago
Updated over a week ago
How can I export my sitemap?
Data Management
Written by Artur M
Updated over a week ago
Updated over a week ago
Do you crawl responsibly?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I crawl a Web App?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I crawl a Native Mobile App?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I crawl a Sitemap.xml?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I invite a teammate to my workspace?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
How do you process my credit card payment?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
I deleted my Sitemap. Is it recoverable?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
How Private & Safe is my data?
Privacy & Security
Written by Artur M
Updated over a week ago
Updated over a week ago
What is Over-Crawl Protection?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Can I edit and customize the sitemap after it is done crawling?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Do you offer Error Reporting?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago
Why haven’t I received a verification email to confirm my account?
Account Management
Written by Artur M
Updated over a week ago
Updated over a week ago
What is your site-mapping structure based on?
Crawling
Written by Artur M
Updated over a week ago
Updated over a week ago